Effective Date: January 1, 2025
At BankMath Trader, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, products, and services. By accessing our website or purchasing our products, you agree to the practices described in this policy.
1. Information We Collect
When you use our services, we collect the following information:
- Personal Information: First name, last name, email address
- Product Activation Information: Machine ID for NinjaTrader and TradingView username
- Technical Information: IP address, browser type, and device information
- Usage Data: Referring website, pages visited, and other usage data tracked via Google Analytics and related Google products
2. How We Use Your Information
We use the information we collect to:
- Process payments and activate your products (NinjaTrader and TradingView)
- Send product-related communications (including subscription updates, billing, and activation details)
- Improve our website, products, and services
- Analyze usage patterns and track referrals for marketing purposes
3. Payment Processing
We use Stripe to process payments through credit cards, Apple Pay, Samsung Pay, and Google Pay. Stripe handles all payment data, and we do not store or process credit card information directly. Our website only interacts with Stripe through their external JavaScript integration.
4. Product Activation
- NinjaTrader: Our NinjaTrader products require a download and installation. We use your machine ID to validate and allow the software to run. You may change your machine ID at any time.
- TradingView: Our TradingView products are activated based on your TradingView username.
5. Google Analytics
We use Google Analytics to monitor and analyze traffic on our website, including referring sources and usage patterns. Google Analytics may collect information such as your IP address, browser, and operating system.
6. Security
We take reasonable steps to protect your personal information. Our website is regularly updated with the latest security patches, and we rely on our trusted web hosting company to ensure secure operations.
7. Cookies
Our website uses cookies to enhance your user experience. By using our website, you consent to the use of cookies in accordance with this Privacy Policy. You can manage your cookie preferences through your browser settings.
8. Third-Party Services
We may use third-party services, including Stripe for payment processing and Google Analytics for tracking and analysis. These services may collect and store information about your interactions with our website.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we do, we will post the updated policy on this page with the effective date. Please review this policy periodically to stay informed about how we are protecting your information.
10. Your Rights and Choices
You have the right to:
- Access, correct, or request the deletion of your personal information
- Opt out of marketing communications
- Withdraw consent for certain data processing activities
If you wish to exercise any of these rights, please contact us.